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| [ 1 ] |
How long does it take for my merchant account to be approved? |
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Answer: |
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Once you filled up our ASPACONLINE COMPLIANCE Business Package together with other relevant documents (EU Company Incorporation Papers, Directors List and alike) Final Approval will only take 5 working days at most. |
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| [ 2 ] |
Why do I need a company formed in Europe? |
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Answer: |
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Since our Acquirer is in Europe, It is a prerequisite to be a European Register Company to be approve for a Merchant Account. |
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| [ 3 ] |
When you say an EU company, does it mean that I can incorporate in “any” country in Europe? |
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Answer: |
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Yes! We accommodate any company forned in any European Country. (click here for our EU company supported list) |
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| [ 4 ] |
What countries in Europe do you currently able to assist in company formation? |
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Answer: |
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As of now we can assist in company formation in United Kingdom, Liechtenstein and Switzerland. We will update you from time to time as our list grows? |
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| [ 5 ] |
Does your payment gateway offer fraud protection to help avoid charge backs? |
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Answer: |
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We utilize several Fraud scrubbing technologies: |
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- Address Verification System (For US Merchants)
- CVV2,
- IP Frequency check
- Negative Database check to limit your exposure to fraudulent transactions.
- Amount Filters
- Card B.I.N. against I.P. address check
- 3D Secure Code (Verified by Visa and MasterCard Secure code)
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We constantly improve our fraud scrubbing technology in order to protect you from credit card fraud. |
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| [ 6 ] |
What is ASPACONLINE PAYMENT ACCEPTANCE? |
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Answer: |
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Either real –time or batch processing, this payment method of acceptance is our service for Internet based transactions (Card not Present). |
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| [ 7 ] |
What is ASPACONLINE VIRTUAL TERMINAL ACCEPTANCE? |
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Answer: |
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This payment method of acceptance is a secure web-based interface that allows a merchant to process credit card payments from any computer that has an Internet connection. This is a perfect solution for mail order or telephone order merchants and call center companies. |
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| [ 8 ] |
What is ASPACONLINE’s competitive advantage compared to other payment processors? |
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Answer: |
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| There are 4 aspects of our service that we believe is our competitive advantage: |
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Personalized Service |
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In ASPACONLINE, we personally assist you to get a merchant account. Our Compliance Department will work with you round the clock in order to get your paperwork and compliance papers up to the terms of the acquirers. We don’t delay your business. |
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Knowledge about the Industry |
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Our Directors are constantly updated about the changes about the rules and regulations of the card scheme operators. We constantly update our merchants on what is the latest compliance issue we must adhere to. We always believe in a long term solutions. |
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All-in -One Approach |
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In this industry, you need to provide your merchants with an Internet Merchant Account + Payment Processing. In ASPACONLINE we can provide both to suite your business needs. |
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| [ 9 ] |
How many Acquirers do you have? |
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Answer: |
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We are currently working with 7 International Acquring Banks. We are constantly looking for other acquiring institutions that would help us acquire internet transactions. |
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| [ 10 ] |
What kinds of high risk merchants accounts do you currently processed? |
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Answer: |
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We can get you approved with a Merchant Account with an acquiring institution that accepts Travel, Inbound Tele-Marketing (the customer will call the merchant company) and Adult. |
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| BUSINESS FAQ |
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What is a CHARGE BACK? |
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Answer: |
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The process of taking back, or debiting, the merchant’s credit card funds after the funds have been paid to the merchant. This is different from a refund! A refund is simply a sale that is being credited back to the cardholder whereas a chargeback occurs when a customer bypasses the merchant and disputes a transaction directly with the credit card company. The merchant must formally respond to each chargeback with proof that the product or service was provided to the customer. |
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| [ 2 ] |
What is Address Verification System? |
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Answer: |
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"Address Verification System" checks the cardholders "bill to" address to ensure it matches what the card-issuing bank has on file as a “bill to” address. |
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| [ 3 ] |
What is a payment gateway? |
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Answer: |
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A payment gateway is a system that authorizes the credit card transaction, securely encrypts it, and submits an authorization request to the card-issuing bank. It will then submit the transaction to the credit card processor who deposits the funds into the merchant’s account. |
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